We always want to give our customers the best shopping experience and for that reason we offer exchanges and refunds.

If for some reason you are not satisfied with the product, please contact us first through our email hello@riamenorcaaustralia.com.au or by filling out the form on our contact page.

If you wish for another size or for any reason a different style, you have to supply the postage back to us.

We will then send you your preferred sandal free of charge back within Australia.

For international postage you have to cover both ways.

To return, the shoes

> must be unworn, undamaged, in original clean condition how you have received them.

> must be sent back in original box with all tags included.

> must be sent to RIA Menorca Australia, PO Box 6506, Mitchelton 4053, Qld

Shipping

Australia Orders

We offer FREE shipping in Australia for orders over A$135

For orders under A$135 shipping fees will calculated at checkout.

Express shipping is also an option.

International Orders

For all international orders shipping fees will be calculated at checkout.

Unfortunately, we do not offer international express shipping.